Thursday, 07 January 2016 15:50

Fireproof Document Storage

Our new fireproof storage room is ideal for protecting sensitive and valuable documents, and provides additional protection for irreplaceable documents.

Our purpose-built, fire proof storage is now available, and offers a high level of protection for essential document storage:

  • Fire proof storage provides three hours of protection from external fire-generated heat, and smoke damage, allowing emergency responders ample time to tackle an external fire.
  • The FileRoom fireproof document storage area is contained within our secure warehouse.
  • Collection and delivery is provided as a standard part of our document storage services.
  • Ideal for secure storage of essential legal documents, such as property deeds.

Demand for secure fireproof storage has continued to rise since many high street banks began to reduce their safety deposit services; our secure storage services provide affordable off-site solutions to your data compliance and essential document safeguarding needs – contact The FileRoom for a quote today.

Wednesday, 25 September 2013 16:34

Terms and Conditions

Website usage terms and conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern The FileRoom’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term The FileRoom or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Northwich Road, Lower Stretton, Warrington, Cheshire. WA4 4PG. Our company registration number is 4704262. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
Wednesday, 25 September 2013 16:33

Privacy Policy

Business privacy policy

This privacy policy sets out how The FileRoom uses and protects any information that you give The FileRoom when you use this website.

The FileRoom is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The FileRoom may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 04/09/2014.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emailsabout new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure,we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to This email address is being protected from spambots. You need JavaScript enabled to view it.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Wednesday, 25 September 2013 17:09

Document Box Self Storage


Tuesday, 24 September 2013 16:11

Customer Login


Tuesday, 24 September 2013 16:11

Contact Us

Our Address


 Tel:   01925 732752

E:     This email address is being protected from spambots. You need JavaScript enabled to view it.

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Tuesday, 24 September 2013 16:11


Q. How do i request a box to be returned?

A. We try to make it simple, boxes can be requested either by telephone or by email. Emergency requests must be made by telephone plus either a fax or email

Q. What information do i have to give so the correct box can be found?

A. You can either quote the unique bar code, or you can just quote your box reference.

Q. How will i obtain the barcode numbers?

A. These can be found on the new box deposit report, which will be forwarded to you shortly after your boxes have been deposited with us.

Q. Will my box be returned quickly?

A. Yes, as we specialise solely in archive storage, we can guarantee an efficient personal service.

Q. What if i require the contents of each box to be entered onto your system?

A. We can list all the contents of your boxes if you wish, keyword searches can then be performed on this information at a later date to find a particular file, within seconds. A small charge is incurred per box for this service at initial registration.

Q. Will i be able to set levels of access for different members of my staff?

A. Yes, any request for information that does not meet approved security levels will not be processed without further authorisation

Q. How can you ensure complete confidentiality?

A. Each box has its own unique barcode, which means that your company name need never appear on the box, the box will be stored randomly within our facility, and will never be opened.

Q. Who will be handling my boxes?

A. The directors of the company are hands on in the day to day running of the company, and all our staff are police checked, they also sign a confidentiality agreement. All staff are uniformed and carry ID cards.

Q. When and why might you replace any of our boxes?

A. We would not replace any of your boxes without consulting you first, however, we would recommend that boxes would be replaced under the following circumstances

* Where the box is so badly damaged that the contents are in danger of being damaged

* When the box is over the weight set down by health and safety regulations

* When the box is in such a condition that it cannot be stored or transported safely

Q. What are the regulations regarding the weight of an archive box?

A. In accordance with health and safety regulations for manual handling, the maximum weight of any box should be no more than 15Kg

Q. How can i track the movements of a box?

A. When the box has been placed onto our system, all subsequent movements are monitored. A free quarterly box report will be produced to keep you informed as to who has had access to the box and at what date and time.

Q. What if my needs are different from your packages?

A. The FileRoom is flexible and will be happy to discuss any special requirements with you.

Q. Will you be able to help us arrange and pack our boxes?

A. Yes, one of our staff can come to your workplace to assist in the packing and labelling etc. to ensure a smooth transition to the FileRoom. A charge per man hour is entailed.

Q. What systems are in place for destructions?

A. A destruction date for each box can be logged into our system and these can be reported on at any time. We will advise you when this date has been reached [this avoids you paying storage costs on boxes that no longer need to be held]. Once we have recieved confirmation from you, we will go ahead with the destruction. A certificate of destruction can be issued if necessary.

Contact Us

The FileRoom
Northwich Road
Lower Stretton
United Kingdom
 Tel:   01925 732752
Fax:   01925 732751
This email address is being protected from spambots. You need JavaScript enabled to view it.


Tuesday, 24 September 2013 16:11

Document Shredding

Secure Document Shredding and Document Disposal

Documents at the end of their life-cycle need to be securely destroyed. We shred each document and securely dispose/recycle the waste material.

 Digital Archiving

Before destroying a document you may wish us to digitally archive it so it is available in the future.

Read more about FileRoom scanning and digital archiving services.

Contact Us


Tuesday, 24 September 2013 16:11

Delivery Service


Collection and Retrieval

Collection Our friendly uniformed staff can deliver to you our specifically designed boxes for you to fill. 

Or we can collect the boxes you have already filled. Each box is given a unique bar code, and this is scanned before it leaves your office, ensuring that the box can be tracked at every point of movement.

The boxes are then stored in our secure offsite document storage warehouse with absolute discretion.

Retrieval When you want particular records back you simply fax, phone or Email us.

Our system allows us to use many reference options for each box & any can be quoted. (Our sophisticated O'Neil software has many search options so no box will ever be mislaid)

Your records will be returned to you in one of our named vehicles, efficiently & quickly. We treat your privacy with the utmost respect & will deliver the whole box back to you, for your staff to open.


Tuesday, 24 September 2013 16:11

Secure Document Storage Solutions

Document Box Storage

Store your company's files for pennies a day.

Keep your files and documents safely stored at an offsite location with the convenience of our delivery and collection services.

What does it mean for a business?

Document storage offers companies a great solution for storing their documents. You may be thinking storing documents is not a major problem companies are faced with especially with everything they have to deal with on a daily basis, but let’s take a closer look at what document storage actually means to see how it can really benefit a business. Instead of having your documents piling up in the corner of your office, getting dusty, probably damaged, and becoming more and more out of order as the days go by, you can hand over all of your documents to a document storage company. They come along and box all the documents in a correct filing system, take them to their super secure property and keep them there. If you ever need a document you can simply give them a call and they’ll retrieve the document and send it over that same day. Easy!

What does this mean for your businesses?

The major advantage to businesses document storage companies have, especially for businesses in the UK, is the space they save. Instead of having to dedicate a whole corner of your office, or even more in some circumstances, to simply storing your documents you can put this space to better use. We all know property and office space in the UK isn’t exactly cheap, in fact it is probably the highest in the EU, and so being able to put this space to better use is really a huge asset. If you think you are paying x amount for your office space, you are indeed paying x amount for the corner where your documents are stored but you are not making money as this doesn’t generate any revenue. However, by using a document storage company you can use that space for better use such as another employee. An extra employee will generate a great deal of revenue for the company which will more than cover costs for the office space they are occupying and the document storage company. A much better idea for the company and you are providing an extra job for the community.

How Document Storage in the UK has grown

This is just one of the many benefits document storage companies offer and so there is no wonder that document storage has grown exponentially over the years especially in the UK. In fact it has now been recorded that the self storage industry in the UK now generates a revenue of about £360 million and has over 230,000 customers.

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